Indian Consumers in the New Age (ConsumersUp)

CUTS with the support of Ministry of Consumer Affairs, Food & Public Distribution, Government of India is undertaking an initiative over one years (November 2011 to December 2012) in 4 states of India (Tripura, Jharkhand, Chandigarh and Karnataka).

The overall objective of the project is to create an enabling environment for protection and promotion of consumer interest contributing towards the national interest and to bring out thematic report on the ‘State of the Indian Consumer’ and to enhance the knowledge of the Civil Society Organisations (CSOs) working on consumer issues in 4 identified states in India with the facts and information on the concerns of the Common people and on new generation consumer issues, with the aim to strengthen and take the Indian consumer movement forward.
The project activities included research on the “State of Indian Consumer” This report will be based on a comprehensive survey of consumer concerns taking consumer rights as per UN guidelines on consumer protection as a yardstick, Total sample of 11,000 households including a reasonable (statistically significant) number of suppliers of those rights (members of consumer courts, departmental officials, etc) will be surveyed to understand the state of the Indian consumer and device policy lessons therein. Other than the results and analysis of that survey, the report also will contain 10 input paper on and around the given research elements. The other activities are Regional Consultations, National Conclave and State Level Knowledge Enhance Workshops etc.

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